Terms of service

Practical summary of how Mashify provides subscription design and development. Plan details in the product and Stripe checkout take precedence for paid entitlements. This page is not a substitute for legal advice and has not been presented as professionally reviewed counsel.

Services

Mashify offers subscription plans—Free, Launch, Grow, and Scale—plus related workspace tools (brand profile, drafts, health checks, and dashboard). Free includes exploration tools and drafts with 0 active managed projects. Paid plans unlock active managed project slots and documented infrastructure allowances. Deliverables and timelines depend on the plan and agreed scope confirmed before paid work proceeds.

Payments, renewal, and cancellation

Payments are processed in USD through Stripe. Paid plans bill monthly or yearly while the subscription is active. Yearly pricing charges the published yearly total (equivalent to 10 months for 12 months of service). You can manage payment methods, interval changes, and cancellation through the Stripe customer portal linked to your Mashify account. Access continues through the paid period when a subscription is set to cancel at period end.

Ownership and hosting after cancellation

You own your assets. Free web domains on paid plans remain customer-owned. Design files, content, and access are handed over so you are not locked in. After cancelation, hosting may continue through a grace period while you export files and data. Domain renewal becomes your responsibility. Customer data is not abruptly destroyed on cancel.

Scope, revisions, and unfinished work

Delivery stays inside the agreed subscription scope and plan capacity. Feedback and revisions remain within that scope. Work beyond scope is quoted as an add-on or separate agreement before it starts. Downgrades never auto-delete projects; excess projects may become read-only or paused until you are within the new limits.

Customer responsibilities

Provide accurate account information and timely feedback needed for delivery. For native app projects, use your own Apple App Store and Google Play developer accounts; store submission fees are not included. Keep credentials secure and export data if you cancel.

Unresolved policy decisions

The following are not published as contractual promises on this page because they are not fully established in current product rules: minimum commitment length beyond the selected Stripe billing interval; detailed refund schedules; exact hosting grace duration in days; and formal SLA response times beyond plan support-level labels. Ask before relying on any of these.

Questions

Email hi@mashify.dev or message us on WhatsApp. There is no separate contact page.